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Yes. Couriers get a dedicated app with their route, stop details, and photo/signature capture. You see their location live on the operator map.

Every courier's location updates live on your map. You see who's where, what they're delivering, and their ETA — without calling anyone.

Proof of Delivery — a photo, signature, or comment submitted by the courier at drop-off. Your client receives confirmation automatically. No more "did it arrive?" calls.

Yes. Draw your zones on the map, set base prices per package type, add surcharges for express or scheduled delivery. The price is calculated automatically when an order is placed.

Most teams are live in under an hour. Sign up, add your couriers, set your delivery zone and pricing — and start dispatching.

Yes. Every operator can create Dispatcher accounts. A Dispatcher sees the same dashboard and the same data as the operator, but sensitive actions — blocking or deleting couriers and clients, changing passwords, and editing account settings — are password-protected. Give your team the dispatcher role so daily work runs smoothly while control over your operation stays with you.

QR scan, photo and signature — each one geo-tagged, time-stamped, and attached to the order record rather than to a courier's phone. The operator chooses which proofs are required, per operation and separately for pickup and delivery points, and the courier cannot close a stop without capturing them. Full POD guide.

Yes. Batch several orders into one trip and the stops are sequenced into the shortest road route automatically, with every pickup ordered before its own delivery. Add or remove an order mid-route and the remaining sequence recalculates. Couriers get a step-by-step stop list with one-tap navigation to Google Maps or Waze. How multi-stop batching works.

Yes, on every plan. The two-way QuickBooks Online sync calculates the correct local US and Canadian taxes from the client's address. Invoicing for clients and couriers, partial payments and debtor tracking are built into the platform rather than added on.

Yes, and it does not expire. One operator, two couriers and 150 orders a month, with the full feature set rather than a stripped demo. It is enough to run a small operation for real, or to test a week of your own deliveries before paying anything.

No. Each plan covers a courier count and an order volume for one flat monthly price, so adding a courier within your tier costs nothing extra. You move up a tier when you outgrow the volume, not when you hire.

Couriers' location is used during active deliveries so dispatchers and clients can see live ETAs. Tracking starts when you tap "Pickup" on an order and stops automatically when the last active delivery is completed. The app does not track you in the background outside of active deliveries.

On the order details screen, tap "Deliver" — the app will ask for a photo and optionally a signature. Both are uploaded to the operator's account and become part of the order's audit log.

Open iOS Settings > RutaLive > Notifications and make sure they are allowed. Also check that "Focus" or "Do Not Disturb" is off. If they still don't arrive, sign out and back in — this refreshes the device token.

Open Settings > Delete Account in the app. You will be sent to a secure page where you re-enter your email and password and confirm. Your account and profile data are deleted when you confirm. Order records belong to the operator whose workspace they sit in, and records we must keep for tax or legal reasons are retained as described in our Privacy Policy for details.

Write to [email protected] or message your operator directly through the in-app chat (bottom-right icon).